Cancellation policy

Right of withdrawal

You may revoke your contractual declaration made in the online store of Leeb Schmuck GmbH within 14 days without stating reasons, either verbally or in writing (e.g. letter, fax, e-mail [Leeb Schmuck GmbH, Pfisterstraße 8, 80331 Munich). The revocation period begins as soon as you or a third party named by you, who is not the carrier, has received the goods. If you have ordered several goods as part of a single order and the goods are delivered separately, the withdrawal period begins as soon as you or a third party named by you, who is not the carrier, has received the last goods. If you wish to exercise your right of withdrawal, you must inform us of this by means of a clear declaration in which you state that you wish to withdraw from the contract. To meet the withdrawal deadline, it is sufficient to send the withdrawal before the withdrawal period has expired. A sample form for the declaration of revocation (hereinafter „revocation form“) can be downloaded HERE. We will also send you a withdrawal form by e-mail and/or enclose it with the ordered goods in paper form. The use of the sample form is voluntary and serves to make it easier for you to exercise your right of withdrawal.

The revocation is to be sent to

Leeb Schmuck GmbH

Pfisterstrasse 8

D-80331 Munich

Phone: +49 (89) 17877535

Fax:

E-mail: info@leeb-schmuck.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If the services received and benefits (e.g. benefits of use) cannot be returned or surrendered in full or in part or only in a deteriorated condition, you must pay compensation for the value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality“ means testing and trying out the respective goods, as is possible and customary in a retail store, for example. The return shipment is at our risk. If the buyer makes use of his right of revocation, it is agreed that he shall bear the costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed 40 euros, or if the buyer has not yet provided the consideration or a contractually agreed partial payment at the time of revocation if the price of the item is higher. Otherwise, the return shipment is free of charge for the buyer. In the event of a successful withdrawal, Leeb Schmuck GmbH will refund the purchase price paid to an account to be specified by the customer. If the goods are taken back as a gesture of goodwill, there is no entitlement to a refund, only to a voucher.

Exclusion of the right of withdrawal

(1) Pursuant to Section 312g (2) No. 1 BGB, the right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to personal needs.

(2) According to § 312 d IV No. 6 BGB, there is no right of revocation for distance contracts for the delivery of goods whose price is subject to fluctuations on the financial market over which the entrepreneur has no influence and which may occur within the revocation period. This also includes precious metals whose value is subject to daily fluctuations.

End of the withdrawal policy